Accessibility Statement

Our Commitment

The Minco Gas Authority ("MGA") is committed to providing a website that is accessible to the widest possible audience, including people with disabilities. We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, the recognized international standard, and to meet the requirements of Title II of the Americans with Disabilities Act (ADA).

Accessibility Features

The mincogasok.com website includes the following accessibility features:

• Keyboard navigation — every interactive element (links, buttons, and form fields) can be reached and operated with the Tab key and Enter/Space.
• Visible focus indicators — the element you're currently focused on is highlighted with a clear orange outline.
• Screen-reader-friendly text alternatives — decorative icons are hidden from assistive technology, and meaningful icons (such as the emergency-call buttons) carry descriptive labels.
• Logical heading structure — headings are nested in order (H1 → H2 → H3) so screen readers can present an outline of the page.
• Sufficient color contrast — body text and interactive elements meet or exceed the WCAG AA contrast ratio against their backgrounds.
• Responsive design — the site works on phones, tablets, and desktop computers, and supports browser zoom up to 200% without loss of content.
• Plain language — wherever possible, the site avoids jargon. Phone numbers and addresses are written out in full so screen readers pronounce them correctly.

Known Limitations

Online bill payment is handled by NextBillPay, a third-party payment portal whose accessibility we do not control. If you find the portal difficult to use, please contact our office and we will look up your bill or take your payment in person.

Alternatives to the Website

The website is offered as a convenience and is never required. You can always:

• Visit the office in person at 212 NW Main Street, Minco, OK during business hours;
• Send payment by mail to PO Box 327, Minco, OK 73059;
• Call (405) 352-5931 for bill information or any other assistance.

Ongoing Improvements

Accessibility is an ongoing effort. We regularly review the site for accessibility barriers and address issues as they are identified.

Feedback & Requests for Assistance

If you encounter an accessibility barrier on this website, or you would like to request information in an alternative format, please let us know. We aim to respond within 5 business days.

Minco Gas Authority — Accessibility Coordinator
212 NW Main Street
PO Box 327
Minco, OK 73059
Phone: (405) 352-5931
Office Hours: Monday – Friday, 9:00 AM – 12:00 PM & 1:00 PM – 4:00 PM
Closed for lunch 12:00 – 1:00 • Closed on all federal holidays

Formal Complaints

If you believe MGA has not provided equal access to its website or services, you may file a formal complaint by contacting our office above. Complaints will be acknowledged in writing and investigated promptly. You also retain the right to file a complaint with the U.S. Department of Justice under Title II of the Americans with Disabilities Act.